Privacy
Policy

Information We Collect

KRYPTAA collects only what we need to process your order and improve your experience. We do not sell your personal information.

Order & Account Information

When you place an order we collect your name, shipping and billing address, email address, and phone number. This is used to fulfil, ship, and support your order.

Payment Information

Payments are processed securely by Stripe. Your full card number is entered directly into Stripe's encrypted checkout — KRYPTAA never sees or stores your card details. We only receive a confirmation that payment succeeded and the last four digits for order reference.

Newsletter & Email

If you join our list (for example, the first-order offer), we collect your email address to send drop announcements, restock alerts, and offers. You can unsubscribe at any time using the link in any email.

Usage & Device Data

Like most sites, we automatically receive standard technical data — IP address, browser type, device, pages viewed, and referring links — through cookies and analytics tools described below.

How We Use Your Information

• To process, fulfil, ship, and support your orders.
• To send order confirmations, shipping updates, and — if you opted in — marketing emails.
• To understand how the site is used so we can improve it.
• To measure the performance of our advertising.
• To prevent fraud and keep the store secure.

Cookies & Analytics

We use cookies and similar technologies for essential store functions (like your cart) and for analytics and advertising measurement. A cookie banner lets you accept or decline non-essential cookies.

Google Analytics 4

We use Google Analytics (GA4) to understand aggregate, anonymised traffic — which pages are visited and how people navigate. You can opt out with the Google Analytics Opt-out Add-on.

Meta Pixel

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to reach relevant audiences. You can manage ad personalisation in your Facebook ad settings.

Managing Cookies

You can clear or block cookies in your browser settings at any time. Blocking essential cookies may affect cart and checkout functionality.

Third-Party Services

We rely on trusted providers, each with their own privacy practices:

• Stripe — payment processing (card data handled entirely by Stripe).
• Mailchimp — email newsletter delivery.
• Google Analytics — site analytics.
• Meta — advertising measurement.
• Shipping carriers — to deliver your order (they receive your address).

We may disclose information if required by law or to protect our rights.

Your Rights & Choices

Depending on where you live (including under GDPR and CCPA), you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your data ("right to be forgotten").
• Opt out of marketing emails at any time.
• Object to or restrict certain processing.

To exercise any of these, email us and we'll respond within a reasonable timeframe.

Data Retention & Security

We keep order information only as long as needed for our business and legal obligations. We use encryption (HTTPS) and reputable processors to protect your data, though no method of transmission is 100% secure.

Children's Privacy

KRYPTAA is not directed to children under 13, and we do not knowingly collect their data.

Changes to This Policy

We may update this policy as the business evolves. Material changes will be reflected here with a new "last updated" date.